Terms & Condition
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Welcome to Tracy Handmade Designs. By visiting and using our website https://thehandmadebracelet.com, you agree to the terms and conditions below. These terms are to protect both of us – you, the customer and us as a small business whose goal and commitment is to provide high-quality, honest, fair service.
If you don’t agree with any of these terms, please do not use this website.
About Our Business
Based in Oregon, Tracy Handmade Designs is a small jewelry brand that sells a variety of handcrafted leather bead bracelets. Every piece is thoughtfully, creatively, and with respect for craftsmanship designed.
Using Our Website
By using our website, you agree to:
- To provide accurate information and to keep that information current at the time of checkout
- To use the website only for legal purposes, and for personal use only.
- Not to copy or reproduce any part of the site, any part of the content, or any part of the designs and writing without permission.
We reserve the right to modify or discontinue any part of the website or service without notice, and we are not liable for any changes that may affect your experience.
Product Information
We try our best to clearly display and accurately describe our products. Because our products are handmade, there may be minor differences in color, size, or texture; these are not defects but rather contribute to the individuality of each piece.
Pricing and Payments
The listed prices are all in US dollars. We maintain the right to change prices at any time and without warning. Our third-party providers will securely process your payment. Only after full payment has been received will your order be processed.
We do not store your payment information on our servers. All transactions are encrypted and handled by certified platforms for your security.
Shipping
We offer worldwide shipping. Orders are processed within a set timeframe, usually 2–5 business days, unless otherwise stated. Once shipped, delivery times may vary based on location.
We are not responsible for delays caused by carriers, customs, or unforeseen weather conditions. However, we will do our best to support you should any issues arise during delivery.
Return & Refund Policy
We want you to feel completely happy with your purchase. If something doesn’t meet your expectations, you may request a return under the conditions below.
Eligibility for Returns:
- You must request a return within 14 days of delivery.
- Items must be unused, undamaged, and in their original packaging.
- Custom-made or personalized items are non-returnable unless they arrive damaged or defective.
How to Request a Return:
- Use our Contact Page to reach out with your order number and reason for return.
- Once approved, you’ll receive instructions for sending the item back.
Refunds:
- Once your return is received and inspected, we’ll process your refund to the original payment method within 5–7 business days.
- Shipping fees are non-refundable unless the return is due to an error on our part.
Cancellations
Orders can only be canceled within 12 hours of purchase. After that, production and fulfillment may already be in progress, and cancellation may not be possible.
Intellectual Property
All images, product names, logos, descriptions, and designs are the property of Tracy Handmade Designs. You may not reproduce, resell, or distribute any of our content without express written consent.
Privacy
Your privacy matters to us. We collect only the personal information necessary to fulfill your order and improve your experience. Please review our full Privacy Policy for details on how your data is handled and protected.
Limitation of Liability
While we strive to offer the best quality and service, we are not liable for:
- Inaccuracies in product descriptions or typographical errors
- Damages arising from misuse or improper care of our products
- External delays or disruptions beyond our control
Updates to Terms
We may update these Terms & Conditions from time to time. All updates will be posted on this page with a new effective date. Continued use of our website after changes implies acceptance of the new terms.
Contact
If you have questions about these terms or anything else regarding your experience with Tracy Handmade Designs, please contact us through our Contact Page. We’re proudly based in Oregon, and we’re always happy to help.
Thank you for supporting a handmade business that values creativity, care, and customer satisfaction.
