FAQ

Yes, every piece at Tracy is handcrafted with care and intention. From leather selection to finishing touches, our jewelry is made by real hands, not machines, so what you wear is always unique, never mass-produced.

We use incidental ‘soft-touch’ high-quality leather that is not just durable, but also gentle to wear. All our materials are sourced ethically, with an emphasis on feel and comfort as well as their ability to live beautifully.

Yes! Comfort is the heart of our design process. Our leather is skin-friendly, and our hardware is precisely selected to reduce irritation. If you have previously had issues with jewelry, our pieces are a non-irritating and chic option.

Absolutely! Each order will come nicely packaged and ready to be gifted to someone special or simply to treat yourself. You may also add a personal note at checkout to make it just that much more special.

We want you to love your purchase. If something doesn’t feel quite right, you can return or exchange it within 14 days of delivery. Just contact our support team, and we’ll make it easy for you.